Skip to content

Accessibility

Barrier-free travel in Host City Stuttgart

We celebrated a huge soccer party in Stuttgart – and we wanted everyone to be able to take part without restrictions. There were numerous offers and services in place to ensure this was the case – both in the Fan Zones and in the city itself. We have compiled the most important questions and answers on the topic of accessibility for you.

Below you will find information on how you can get around the Host City in a wheelchair, what special services are available for you, and what you can look out for. We also have measures in place to ensure people with impaired vision or hearing can still enjoy the football to the max.

  • It is possible for disabled individuals to travel in Stuttgart using public transportation. The best place to look is here. There you will find information on which stops have the right facilities.
  • A free shuttle service runs daily from 6:00 a.m. to 8:00 p.m. between the station forecourt at the main station and platform 16. This shuttle makes it easier for travelers who need assistance to cross the footbridge. There is a stop with a bench both on the forecourt and on the platform. The service can be used spontaneously, but can also be booked via the Mobility Service Center (MSZ).
  • Email address for queries: msz@deutschebahn.com, by telephone: Tel: + 4930 65212888.
  • If you need assistance, please contact your airline in advance. Ideally, you should do this at least 48 hours before your departure so that you have enough time to make the necessary arrangements. For more information, please also visit the page for accessible travelling at Stuttgart Airport.
  • By the way: Both the S-Bahn station and the streetcar stop at the airport are accessible, making it easy to travel on to the city center. Alternatively, there is the wheelchair taxi.
  • Further information about the accessible airport can be found here.
  • The Fan Zones will be accessible to all fans without restrictions for the disabled. Volunteers and SSB staff will be deployed at the stops around the fan zones to provide assistance if required.
  • Access to the Schlossplatz Fan Zone, where the public viewing will take place, will be possible for people with disabilities at all entrances. There will be three platforms for people with limited mobility and their companions at the public viewing. They provide a good view of the LED wall. As with the rest of the public viewing area, it is not possible to reserve a seat in advance. We therefore recommend arriving in good time. Each person with a mobility impairment can bring one accompanying person.
  • The remaining fan zones are freely accessible at ground level. The surface of the Fan Zones is wheelchair-accessible and the road crossings are lowered. It should be noted that low cobblestones have been laid in some areas. Barrier-free cable bridges are used. The existing guidance system for the blind on the city side will not be built over.
  • Elevated areas, such as the Fan Arena on the market square, are equipped with ramps where possible. Selected areas (e.g. terrace, grandstand) are unfortunately not and offer alternatives where possible (e.g. wheelchair spaces next to the grandstand). 
  • All entrances to the public viewing are accesible thanks to wide entrance gates. However, we recommend that people with limited mobility use the entrance at the New Palace on the Richard-von-Weizsäcker-Planie side, as this is the shortest route to the platform for people with limited mobility.
  • We recommend that people who wish to use the inductive hearing system use the front two entrances at the New Palace, as the reception of the inductive hearing system is best in the front area. In order to be able to use the inductive hearing system, pocket receivers are issued at the Service Point for people with disabilities. The service point is located on Schlossplatz on the wall of the Old Palace.
  • From the start of the tournament, an audio-descriptive report will be available for people with visual impairments or blindness via the official EURO app. The report will be available in different languages for all games.
  • Schlossplatz: The lawns on the Schlossplatz are covered with paving slabs. The surface of the paths between the lawns consists of fine gravel). Ramps are installed in some places, enabling wheeled access from the gravel areas onto the covered lawns. The path from the entrance to the public viewing area at the Richard-von-Weizsäcker-Planie to the raised platform for people with disabilities leads partly over flat cobblestones. In Königstraße, the surface consists of stone slabs. A tactile guidance system for the blind is also implemented there. The surface on the Richard-von-Weizsäcker-Planie on the Schlossplatz side consists of flat cobblestones. The surface on the Richard-von-Weizsäcker-Planie on the side of the Old Palace consists of flat cobblestones and embedded stone slabs.
  • Karlsplatz: The surface on Karlsplatz consists of flat cobblestones and embedded stone slabs. The surface in Münzstraße consists of stone slabs. To provide guidance in the more open areas, there is a orientation system for blind people in two places.
  • Marktplatz: The surface on Marktplatz consists of stone slabs. There is also a tactile guidance system for the blind around the square.
  • Connection between Marktplatz – Schillerplatz: Kirchstraße: The surface in Kirchstraße consists of flat cobblestones on the one hand and stone slabs on the other.
  • Schillerplatz: The surface on Schillerplatz consists of cobblestones.
  • Connection between Schillerplatz – Karlsplatz: Dorotheenstraße: In Dorotheenstraße, the surface consists of asphalt on one side and cobblestones on the other.
  • There will be disabled parking spaces around the event area. The exact location of these will be communicated here shortly.
  • An overview of disabled parking spaces in the city of Stuttgart can be found here, further information from Stuttgart Inclusion.

The designated disabled parking spaces meet the relevant standards. They therefore offer sufficient space for people with disabilities to get in and out of their vehicles.

  • The disabled parking spaces listed here are also suitable and intended for wheelchair users.
  • There is an inductive hearing system for people with hearing impairments. The corresponding bag receivers can be borrowed from the Service Point for people with disabilities on the wall of the Old Palace in the direction of Schlossplatz. This allows you to receive both the program on stage and the TV sound. It should be noted that the quality of reception is best in the front half of the Schlossplatz.
  • The Fan Zones will be accessible to all fans without restrictions for the disabled. Access to the Schlossplatz Fan Zone, where the public viewing will take place, will be possible for people with disabilities at all entrances. At the public viewing, there will be platforms for people with limited mobility and their companions, allowing a good view of the LED screen. It is not possible to reserve a seat.
  • The Fan Arena on Marktplatz is accessible via ramps.
  • Host City Stuttgart offers a service point for people with disabilities – on Schlossplatz, on the side of the Old Palace. The service point is made visible to people with visual impairments or blindness by means of a LOC.id locator.
  • Here, people with disabilities receive support from volunteers, information about the audio commentary service and can borrow receivers for the inductive hearing system.
  • There will be two designated drop-off/on zones for people with disabilities. The exact location of these will be communicated shortly.
  • There will be toilets for people with disabilities on every pitch in the Fan Zones of Host City Stuttgart. There will also be an “All Gender Toilet" " on Schlossplatz, on the side of the Old Palace. This is a toilet with a nursing bench for adults, a passenger lift, a disabled toilet and plenty of space to move around. The “All Gender Toilet" is fitted with a lock for the Euro key for disabled toilets. The key is available next door in the service point for people with disabilities.
  • There is also an "All Gender Toilet" in the city hall garage with access via Marktplatz Fan Zone.
  • Ticket holders are entitled to park in the designated parking spaces for people with disabilities. In addition, there is a map of Stuttgart's disabled car parks, which you can use to park your car and find here.
  • The Wheelmap is a map of wheelchair-accessible places. Here you can find out which places are particularly suitable.
  • On Stuttgart Inklusiv you will find all information about restrictions in Stuttgart's facilities and buildings.
  • An audio-descriptive report on all matches will be available via the official EURO app from the tournament onwards. Please download the app (available from the end of May 2024).
  • Assistance dogs are allowed in the Fan Zones.
  • The Fan Zones will be accessible to all fans without restrictions for the disabled. Access to the Schlossplatz Fan Zone, where the public viewing will take place, will be possible for people with disabilities at all entrances. In the Fan Zone Schlossplatz, there will be platforms for people with limited mobility and their companions, allowing a good view of the LED screen. It is not possible to reserve a seat.
  • The Fan Arena on Marktplatz is accessible via ramps.
  • You can download an overview of existing disabled toilets here. There will also be additional wheelchair-accessible disabled toilets in the fan zones. There will also be a toilet for everyone in the Schlossplatz fan zone on the side of the Old Palace. This will be equipped with a passenger lift, an adult stretcher, a disabled toilet and a diaper pail. This makes it possible for people with severe or multiple disabilities who are unable to use a conventional disabled toilet to attend the Fan Festival. The toilet also makes it easier for families with small children to use the sanitary facilities.
  • Who can I contact if I have a question about accessibility on site, need support or have a suggestion for improving accessibility?
  • Please contact the service point for people with disabilities at Schlossplatz on the wall of the Old Palace. Here you can get all the information and support you need.
  • Please contact the service point for people with disabilities at Schlossplatz on the wall of the Old Palace. Here you can get all the information and support you need.
  • Shuttles will be provided from Bad Cannstatt station to the Arena Stuttgart on match days
  • There is a wheelchair taxi in Stuttgart.
  • The disabled parking spaces listed are also suitable and provided for wheelchair users. You can find a map with the parking lots here

Lokale Förderer

Baden Württemberg The Länd SWR Stadtwerke Stuttgart